LOCAL PICKUP
Hi! Here's some helpful information about local pickup that you can skim before you commit to the option.
I have been cryogenically frozen for the past thirty years. What does local pickup mean?
This means you've decided to make the drive/walk/bike to our home office in Los Angeles, California to pick up the order you placed online. This option is 100% free of all shipping costs.
Ok! I've made up my mind and would like to pick up my order locally. What do I do?
Feel free to add anything you want to your cart. Once you're ready to check out, just select "Local Pickup" as your preferred option.
Great! I placed my order and I am in my car ready to go. Can I come get my stuff now?
Not quite yet! Before you swing by, please wait for an email confirming that your order is ready for pickup.
Additionally, please review the products you purchased and double check if it wasn't listed as a PREORDER or TIMED EDITION item scheduled to be ready at a later date. Once those are in hand, we'll let you know when it's safe to stop by.
Sounds easy enough! Once my order is confirmed for pickup, what time can I swing by?
Our pickup hours are:
WEDNESDAY THROUGH FRIDAY: 9AM TO 6PM
SATURDAY: 10AM TO 4PM
If these hours don't work for you, shipping might be a better option.
Turns out I can't make it at all. Can you just ship it to me instead?
Please send us an email at hello@superyaki.com and we'll work it out. We're more than happy to ship your order instead but we politely ask that you cover the additional shipping costs before doing so.
Can I come by and shop in person or look around while I'm there?
At this time we're not really setup as a retail location and are only allowing visits for local pickup! Also, our 13 year old dog isn't very friendly.
Great! I'm all set! Is there anything else I need to know?
Yes! Please note that you'll be picking up from our actual home. Don't be alarmed when your GPS sends you to a house. This is not a brick & mortar store or satellite office but rather the home we live and work in so please be polite to our neighbors and community!
Thanks for all your help! Is there a good place to eat nearby?
There sure is! King Taco #1 is right around the corner. We recommend the tostadas de tinga.
For all other questions please feel free to submit an inquiry through our CONTACT page!